Android - How to access the content of a phone that does not work?


I have a phone with Android operating system and I have a terrible problem ...

What happens is that after downloading applications and using it for a long time, I stop working correctly, it locks up when it reboots, and when it enters the operating system after putting the password it gets stuck, the gestures do not work, neither the touch is simply locked, after a few seconds it restarts itself and the same thing happens again.

Is there any way to recover the files stored in the internal memory of the phone?


  • Developer option is not enabled

  • The pc does not detect it when it is on

  • I have to remove the battery every time I want to restart it well

  • If you can enter the recovery menu

asked by NAYIR55 15.10.2016 в 01:53

3 answers


Regarding retrieving data from some device ( in this case a mobile ), you can use


forensic tools

, with them you can make an image of the mobile and mount it in another app. I leave this link for you to realize some.


answered by 15.10.2016 в 08:08

There is some way to recover the files stored in memory   internal phone?

No, accessing the phone's internal memory is almost impossible if you do not have your phone configured with Root permissions.

Root is equivalent to having the highest possible privileges on your phone.

I recommend this excellent article: What it means to be Root in Android

Even if you have enabled the developer and USB debugging options, you can only access the external storage if you do not have your phone configured as root.

answered by 15.10.2016 в 05:54

You can change the Recovery for a modified one like (CWM or TWRP), which will allow you to mount the internal SD of the cell phone and be able to extract the information from there.

answered by 15.10.2016 в 04:08