Payments with credit card returns cc_rejected_other_reason

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Yesterday I set up a site in production mode for MercadoPago and I am trying to make a payment with a credit card, but for all the cases I get REJECTED and in details it says cc_rejected_other_reason

Configure the entire site with production credentials and I have SSL. In MercadoPago Developers go to this link > > link and it tells me that cc_rejected_other_reason means that payment_method_id did not process the payment . WOW! WHAT DOES IT MEAN?

Cash payments like PayFacil or RapiPago work OK

The parameters that I send are the following:

transaction_amount:88
tokenCard:ad07ea43c6d97a7th54gs8bbcce8879e
token_mercadopago:<aqui paso mi token productivo, pero no lo publico por seguridad>
description:PUBLICACION POR 30 días
payment_method_id:visa
cuota:1
tipo_pago:credit_card
issuerId:999

Here is the answer:

{"status":201,
"response":
{   
    "id":3254686262,
    "date_created":
    "2017-12-16T05:43:54.000-04:00",
    "date_approved":null,
    "date_last_updated":"2017-12-16T05:43:55.000-04:00",
    "date_of_expiration":null,
    "money_release_date":null,
    "operation_type":"regular_payment",
    "issuer_id":"999", <-- pongo otro numero por seguridad 
    "payment_method_id":"visa",
    "payment_type_id":"credit_card",
    "status":"rejected",
    "status_detail":"cc_rejected_other_reason",
    "currency_id":"ARS",
    "description":"PUBLICACION POR 30 días",
    "live_mode":true,
    "sponsor_id":null,
    "authorization_code":null,
    "money_release_schema":null,
    "counter_currency":null,
    "collector_id":264444446,
    "payer":
    {
        "type":"guest",
        "id":null,
        "email":"[email protected]",
        "identification":
        {
            "type":"DNI",
            "number":"<aqui va mi nro de documento>"
        },
        "phone":
        {
            "area_code":"011",
            "number":"<mi numero de telefono>",
            "extension":""
        },
        "first_name":"Diego",
        "last_name":"Hern\u00E1ndez",
        "entity_type":null
    },
    "metadata":[],
    "additional_info":[],
    "order":[],
    "external_reference":null,
    "transaction_amount":88,
    "transaction_amount_refunded":0,
    "coupon_amount":0,
    "differential_pricing_id":null,
    "deduction_schema":null,
    "transaction_details":
    {
        "net_received_amount":0,
        "total_paid_amount":88,
        "overpaid_amount":0,
        "external_resource_url":null,
        "installment_amount":88,
        "financial_institution":null,
        "payment_method_reference_id":null,
        "payable_deferral_period":null,
        "acquirer_reference":null},
        "fee_details":[],
        "captured":true,
        "binary_mode":false,
        "call_for_authorize_id":null,
        "statement_descriptor":"WWW.MERCADOPAGO.COM",
        "installments":1,
        "card":
        {
            "id":null,
            "first_six_digits":"999999", <-- aqui vienen bien, pero pongo otro numero
            "last_four_digits":"9999", <-- aca tambien pero pongo otro numero
            "expiration_month":1,
            "expiration_year":2018,
            "date_created":"2017-12-16T05:43:54.000-04:00",
            "date_last_updated":"2017-12-16T05:43:54.000-04:00",
            "cardholder":
            {
                "name":"DIEGO HERNANDEZ",
                "identification":
                {
                    "number":"<mi numero de documento>",
                    "type":"DNI"
                }
            }
        },
        "notification_url":null,
        "refunds":[],
        "processing_mode":"aggregator",
        "merchant_account_id":null,
        "acquirer":null,
        "merchant_number":null,
        "acquirer_reconciliation":[]
    }
}

I also did a test with an AMEX credit card and it gives me the same error.

Credit cards are mine and are enabled.

Does this error have something to do with the fact that I am the owner of MercadoPago and is using my credit cards?

I also clarify that I have a buyer account (no seller account) in MercadoPago and does not associate any bank account yet.

I would be very grateful if someone could help me since I can not find any error about it.

Thank you very much! Greetings, Diego

    
asked by dieh1984 16.12.2017 в 12:28
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1 answer

1

I found out what the problem was!

First, if we have a market account linked to our document number, we can not use credit cards that are associated with that document number. I owned those two cards and that's why they did not work.

Second, they must have a seller account. When they create the account in mercadopago, they have a personal account but not as a seller. The marketpayment system offers the possibility of switching to a seller account for 30 days of testing. It does not charge anything the same. Only the commission is paid for a sale. If this is not done, it can not be paid by card. Also with the seller account offer quotas without interest to the buyer.

The third, if they test with a credit card of another person, try with amounts higher than 1 ARS weight. In the documentation of mercadopago clarifies that there are credit cards that do not accept amounts of 1 peso. I tested with an amount of 88 pesos and it worked.

Sorry that my explanation is extensive but it is necessary for another that has the same problem.

Greetings! Diego

    
answered by 19.12.2017 / 00:47
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