Special configuration PHPmailer for this hosting

Good morning, I have this problem. I just tried the library mentioned above in hostgator where I created a mail account which I used to send the mails in my system. When I changed from hosting, to a free account link I could see that they have support for phpmailer for free, hosting and domain but, I'm trying to get emails out but they do not come out.

The configuration parameters for the mail are:

Incoming mail server: mail.ZZ.com.ve Outgoing mail server: mail.ZZ.com.ve SMTP - port 587 STARTTLS IMAP - port 993 SSL / TLS POP3 - port 995 SSL / TLS Authorization: password Access: email address.

and to be able to use it they ask me to enter a head I quote: To use the PHP mail () function in free accounts you will need to create a mailbox in the Control Panel in the Mail section and add it as a sender address in the header Example:

$ to = '[email protected]'; $ subject = 'the subject'; $ message = 'hello'; $ headers = 'From: [email protected]'; mail ($ to, $ subject, $ message, $ headers);

end of the appointment.

In my cpanel I already created the email and password and I can access it.

The code I used for the email is the following and I repeat, I worked the code in the other hosting when placing the parameters where I should, but that of the head has me dizzy and that's why I ask for help. Thanks

<?php

require ("scriptValidaSession.php");
require ("../clases/ticket.class.php");
require ("../clases/baseDatos.class.php");
require ("../clases/usuario.class.php");
require ("../PHPMailer/class.phpmailer.php");

if(strlen($_FILES['archivo']['name'])){

    $archivo = $_FILES['archivo']['name']; 
    $trozos = explode(".", $archivo); 
    $extension = end($trozos);

    if($extension != "png" && $extension != "PNG" && $extension != "jpg" && $extension != "JPG" && $extension != "jpeg" && $extension != "JPEG"){

        header("location: ../addTicket.php?active=0&archivo=0");
        exit;
    }

  if($_FILES['archivo']['size'] > 2000000){

    header("location: ../addTicket.php?active=0&archivo=1");
    exit;
  }

}

$conexion = new baseDatos();

if ($conexion->connect_errno) {

    echo "Fallo la conexion: ".$conexion->connect_error;
}

$usuario = new Usuario();

$consulta = $usuario->searchUser($conexion, $_SESSION['ticket_id']);

$resultado = $consulta->fetch_array(MYSQLI_ASSOC);

$ticket = new Ticket();

$ticket->setIdUsuario($_SESSION['ticket_id']);
$ticket->setTipoSolicitud($_POST['solicitud']);
$ticket->setPrioridad($_POST['prioridad']);
$ticket->setTitulo($_POST['titulo']);
$ticket->setObservacion($_POST['observacion']);
$ticket->setStatus(1);
$ticket->setFecha();
$ticket->addTicket($conexion);

$id_ticket = $ticket->getId($conexion);

if(strlen($_FILES['archivo']['name'])){

    if ($_FILES['archivo']["error"] > 0)
        echo "Error: " . $_FILES['archivo']['error'] . "<br>";

    $_FILES['archivo']['name'] = $ticket->getId($conexion).".png";

    move_uploaded_file($_FILES['archivo']['tmp_name'],"../img/imagenesTickets/".$_FILES['archivo']['name']);

    $ticket->setArchivo($_FILES['archivo']['name'], $conexion);

}

if($_POST['solicitud']==1)
    $solicitud = "Soporte";
elseif($_POST['solicitud']==2)
    $solicitud = "Reparacion";
else
    $solicitud = "Asistencia";

if($_POST['prioridad']==1)
    $prioridad = "<span class=\"label label-danger\">Alta</span>";
elseif($_POST['prioridad']==2)
    $prioridad = "<span class=\"label label-warning\">Media</span>";
else
    $prioridad = "<span class=\"label label-success\">Baja</span>";

$fecha = array();

$fecha = explode("-" ,$ticket->fecha);

$fecha[0] = $fecha[0]%1000;

$conexion->close();

//Envio de correo electronico al usuario

$mail = new PHPMailer(); // create a new object
$mail->IsSMTP(); // enable SMTP
$mail->SMTPDebug = 0; // debugging: 1 = errors and messages, 2 = messages only
$mail->SMTPAuth = true; // authentication enabled
$mail->SMTPSecure = 'ssl'; // secure transfer enabled REQUIRED for GMail
$mail->Host = "mail.ZZ.com.ve"; //ultima modificacion hecha por juan ortiz
$mail->Port = 587;// or 465
$mail->IsHTML(true);
$mail->Username = "[email protected]"; //ultima modificacion hecha por juan ortiz
$mail->Password = "Midgard25..";    //ultima modificacion hecha por juan ortiz
$mail->SetFrom("[email protected]","Juan Ortiz"); //ultima modificacion hecha por juan ortiz
$mail->Subject = "Nuevo Ticket #".$id_ticket;
$mail->Body = "

    <div style=\"width: 800px;height: ".(350+(strlen($_POST['observacion'])/6))."px;border: 1px solid #ddd;border-radius:6px;\">

  <div style=\"width: 770px;height: 20px;margin-top: 0; margin-bottom: 0; font-size: 20px; color: inherit;color: #333;
  background-color: #f5f5f5;
  border-color: #ddd;padding: 10px 15px;
  border-bottom: 1px solid transparent;
  border-top-left-radius: 3px;
  border-top-right-radius: 3px;\">

        <strong>Nuevo Ticket</strong>

         <img src=\"http://www.helpdesk.diarcasa.com.ve/images/img2.png\" style=\"width: 40px;height: 25px;float: right;\">

  </div>

  <div style=\"border-top: 1px solid #ddd;padding: 15px;background:white;\">  

      Hola <strong>".$resultado['personaNombre']." ".$resultado['apellido']."</strong>,<br> Has creado un nuevo ticket y ha sido enviado con exito al departamento de Sistemas.

      <table style=\"border-collapse: collapse;width: 100%;margin-bottom: 20px;\">
        <tr>
          <th style=\"background-color: #fff;text-align: left;padding-top:5px;\">Numero de Ticket</th>
          <td style=\"background-color: #fff;text-align: left;padding-top:5px;\">".$id_ticket."</td>
        </tr>
        <tr>
          <th style=\"background-color: #fff;text-align: left;padding-top:5px;\">Fecha y Hora de Envio</th>
          <td style=\"background-color: #fff;text-align: left;padding-top:5px;\">El ".$fecha[2]."/".$fecha[1]."/".$fecha[0]." a las ".$ticket->hora."</td>
        </tr>
        <tr>
          <th style=\"background-color: #fff;text-align: left;padding-top:5px;\">Estado de Su Ticket</th>
          <td style=\"background-color: #fff;text-align: left;padding-top:5px;\">Por revisar</td>
        </tr>
        <tr>
          <th style=\"background-color: #fff;text-align: left;padding-top:5px;\">Tipo</th>
          <td style=\"background-color: #fff;text-align: left;padding-top:5px;\">".$solicitud."</td>
        </tr>
        <tr>
          <th style=\"background-color: #fff;text-align: left;padding-top:5px;\">Prioridad</th>
          <td style=\"background-color: #fff;text-align: left;padding-top:5px;\">".$prioridad."</td>
        </tr>
        <tr>
          <th style=\"background-color: #fff;text-align: left;padding-top:5px;\">Titulo</th>
          <td style=\"background-color: #fff;text-align: left;padding-top:5px;\">".$_POST['titulo']."</td>
        </tr>

      </table>

        <fieldset>
            <legend><strong>Observación</strong></legend>
            ".$_POST['observacion']."
        </fieldset>

  </div>

</div>";
$mail->CharSet = 'UTF-8';
$mail->AddAddress($_SESSION['ticket_email']);
$mail->AddAddress("[email protected]");// es la direccion de correo a donde enviamos una copia de lo ocurrido
$headers ='From: [email protected]';
$headers ='From: [email protected]';
$mail->Send();

header("location: ../tickets-sin-revisar-1");

?>