I am using a shared server, for which I planned to access the files on my website (Via WinSCP) and its database (Via Mysql-Workbench). In Workbench I get the access error:
Can not connect to MySQL server on 's985.tmd.cloud' (10061)
In Cpanel I have added my IP address in Remote MySQL, in Add Access Host Host (% wildcard is allowed)
I have communicated with the support of my server but can not help me.
Any suggestions would be useful.