Genymotion does not work on AMD with Windows 10 [closed]


I've been using Genymotion for some time on my computer but with problems, sometimes it worked sometimes not, I've reinstalled it many times and now it definitely does not work for me.

The exact error is:

I have to activate the Virtualization in the BIOS, but I DO NOT HAVE THAT OPTION, my laptop is an Acer Aspire 5560G, with AMD A8

I would like to know how I can use Genymotion or what I need to install when I do not have the option of Virtualization in AMD.

Call Acer and they told me that my computer does not have the option of Virtualization ... Although I have been able to use Genymotion with Windows 10 sometime and I think some update made me fail

asked by M. Mariscal 15.02.2016 в 11:53

2 answers


The first thing you should do is check if you have enabled virtualization support .

The easiest way to do it in Windows 10 is from the Performance tab of Task Manager

Another way to check is by using the Microsoft Hyper-V System Compatibility Check

In case these tools indicate that it is enabled, the problem could be that you have Hyper-V installed. In that case you would have two options, uninstall it or change the startup configuration to be able to boot with Hyper-V disabled ( this article in English is very good)

If none of this works for you it is possible that your processor / board does not support the virtualization extensions or, even if the support is a problem and you have to update the bios. In this Another article (in English) you can see more information but each plate has its own tools to update the bios and you should look for them on the manufacturer's website

Update: The error could also be related to the configuration of the network interfaces that are created in Virtual Box, see yourself this video

answered by 15.02.2016 / 19:44

To activate virtualization of the bios you should have 2 things in mind.

1- An option in the BIOS of the PC that is called "AMD SVM Support" that must be enabled.

2- A Win 10 service must be disabled "Hyper V"

If your BIOS does not allow you to enable this option you should consider updating the BIOS to be able to do so.

Greetings Emiliano

answered by 15.02.2016 в 17:27