URL of origin of the chat on Facebook Customer Chat Plugin


I am using the FACEBOOK Customer Chat Plugin plugin on my website. My website offers products, and the chat is in the detail of each product.

I reply from Facebook. The problem I have is that I do not have any parameters to know which URL comes the query.

Try using the "ref" parameter but it only works for webhook. I tried to capture events with javascript to "auto-send" the url in the same chat, but without success. Nor can I access by javascript IFRAME Facebook chat that is integrated into my website.

Does anyone have an idea where I can guide my search? Thanks.

asked by Pablo Corezzola 28.09.2018 в 19:46

1 answer


I took a look at the Plugin documentation, and this may help:


answered by 28.09.2018 в 21:21